Privacy Policy

1. Introduction

MyTownHub ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform and services.

2. Information We Collect

We collect the following types of information:

• Account information: Name, email address, password (encrypted), and business name.
• Listing information: Business descriptions, images, contact details, service categories, and location data that you provide for your listing.
• Payment information: Processed securely by Stripe — we do not store your card details.
• Usage data: Pages visited, features used, and technical data such as browser type and IP address.

3. How We Use Your Information

• To create and manage your account and business listings.
• To process payments and manage subscriptions.
• To communicate with you about your account, listings, and approvals.
• To improve our platform and user experience.
• To comply with legal obligations.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers: Such as Stripe for payment processing and email delivery services.
• Public listing data: Information you include in your listing (business name, description, contact details, images) is displayed publicly on the MyTownHub platform.
• Legal requirements: When required by law or to protect our rights.

5. Data Security

We take reasonable measures to protect your information, including encryption of passwords, secure HTTPS connections, and secure payment processing via Stripe. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your account and listing data for as long as your account is active. If you cancel your subscription, your listing is taken offline but your account data is retained so you can reactivate at any time. You may request full account deletion by contacting us.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at mytownhub@icloud.com

8. Cookies

We use essential cookies and local storage to keep you signed in and remember your preferences. We do not use third-party tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. The "Last updated" date at the top reflects the most recent revision.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at mytownhub@icloud.com